Hemodialysis Head Nurse (IMUD)

Clinical Skills

Able to perform primary skills of a haemodialysis nurse in relation to patient care.

• Participate as a member of the team in carrying out haemodialysis procedures.
• Able to perform needling of A-V fistulas, A-V graft and CVC care for initiating haemodialysis process as per Diaverum standards.
• Responsible that all dialysis equipment is safe, complete and fully operational before, during and after each use.
• Responsible to monitor and record patient’s vital signs during treatment and report any abnormality to Medical Director.
• Assist other staffs and doctors during treatment and examination of patients on treatment.
• Perform other duties as assigned by Cluster Head Nurse.

Management of staff

Provides assistance to staff in accordance with the goals of the organization.

• Lead a team of Nurses.
• Makes staff schedule changes to adjust for patient acuity levels and adequate clinic coverage.
• Maintains a flexible schedule to be available to staff members.
• Appoint suitable staff to all necessary clinic assignments.  
• Ensures implementation and compliance with Clinical Policies and Procedures.
• Provides a climate in which staff can readily participate in change or innovations.
• Promotes open and participative communication among staff.
• Responsible for the clinic staff meetings.
• Counsels and advises employees
• Plan and support the integration of new staff.
• Responsible for new Employee Orientation and probation period Evaluation to an assigned Mentor.
• Conducts evaluation annually, assessing competency in clinical skills, adherence to protocols, and patient care standards.
• Evaluates together with clinic mentors all new staff nurses 1 month before probation period ends.
• Liaison with HR and accounting regarding: New staff employment, Payroll and overtime, Appraisal, and  Disciplinary and grievance actions.

Management of the Clinic

Controls and directs the clinic to encourage quality patient care and staff satisfaction.

• Manage patient planning: Scheduling, Holiday dialysis coordination, Patient Flow and Laboratory tests.
• Prepares monthly reports according to Diaverum present standards concerning goals, achievements and problems of the clinic. Communicate with Country Nursing Manager on relevant matters.
• Responsible for the clinic Infection Prevention and Control programs, identify and assigns Infection Control staff nurse in-charge.
• Coordinate with Country Nursing Manager to ensure that audit action plans are completed.
• Work as part of the Operations Management Team.
• Collaborate with Operations on safety, cleanliness, and security standards for the clinic.
• Consumption control and alignment with budget.
• Regularly evaluates and monitors the use and replacement of equipment and supplies.
• Coordinate supplies ordering and reviews stock control with stock in-charge.
• Evaluates new products and leads training of new products.
• Uses supplies and resources in a cost-effective manner.
• Responsible for ensuring and monitoring water quality standard according to Country Regulations and Diaverum Water Policies. 
• Maintenance of water plant, monitors and all other medical- as well as other equipment.
• Support clinic and country management.
• Keep up to date with country regulations.
• Support Corporate programs.

Management of Care

Coordinates and sets standards for the delivery of quality care.

• Assigns patient care according to patient needs and staff capabilities and qualifications.
• Ensures the utilization of quality assurance standards and protocols.
• Assists with the development of clinic specific standards, and provides input.
• Supervises and evaluates the quality of care through patient rounds and specific quality assurance projects.
• Serve as a member of the Quality Management Committee and Actively participate in the Quality Management Review meeting and follow-up.
• Reviews, approves and analyze incident reports.
• Involvement in clinic audits, other quality certification processes and support in accreditation of clinics.
• Acts as a point of liaison with medical and non-medical staff in coordinating multi-disciplinary activities.
• Communicate and liaise with hospitals and other healthcare facilities.
• Sets standards for and evaluates nursing documentation.
• Participates in patient and family education.

Management and Communication

Interacts effectively with patients, family and staff to maintain standards of professional care to patients and families.

• Promotes positive working relationships within the team.
• Demonstrates sensitivity to cultural and religious beliefs through a caring, respectful attitude, presentation and delivery.
• Demonstrates effective written and verbal communication skills using recognized medical terminology.
• Facilitate and support the integration of new patients.
• Ensure patients receive the appropriate information and education.

Educational Responsibilities

Promotes professional growth and development of nursing staff

• Provides input to assist in identifying the learning needs of staff.
• Participates actively in the process to coordinate on-going professional development of staff.
• Responsible for the planning of continuous  staff clinic education, the yearly in-service schedule.
• Responsible for maintaining all documentation necessary for the nurses and education and ensure necessary documents are appropriately signed and kept in the clinic level.
• Supervises the d.Academy Programme.
• Responsible for informing the Country Nursing Director and Human Resource (HR) Manager when employees complete the education programs and forwarding all required education documentation to the Country HR Manager.

REQUIREMENTS & QUALIFICATIONS

• Minimum 2-4 years of related experience
• Diploma/ degree in Nursing or equivalent
• Registered with Malaysia Nursing board
• Experience in renal care will be an added advantage.
• Excellent English communication skills with the ability to handle inevitable objections, inspire trust and generate project enthusiasm.
• Must be able to commit to rotating shifts & weekends.