Social Worker Temporary - 9011 - Makkah - مكة

Join us and become part of Diaverum Saudi Arabia’s social care team; more than 50 Social Workers in 40 clinics across the Kingdom providing social care services and individualized care plans alongside a multidisciplinary team to provide Life Enhancing Renal Care.

We are looking for a Social Worker with knowledge and passion to provide social care including medical social work – patient and family education and counselling, patient quality of life, patient experience, access to social care services, and scientific research to provide life enhancing renal care. The social care also includes providing psychosocial support as you care for a population with different chronic diseases including renal failure, diabetes and hypertension among others.

Our preferred candidate works in collaboration with the multidisciplinary team (MDT) and support patients to navigate their disease, disease complications, dialysis treatment and adherence to medical prescriptions (e.g. compliance to attendance, duration and medication) as well as required lifestyle changes. It is also expected to take an active role in following up and implement initiatives to improve patient experience including services provided to ensure access to care and services provided by government institutions.

As part of the clinic team, the preferred candidate will not only use their knowledge as Social Worker but also their compassion and counselling skills to make a positive impact in the perception care provided, the patient experience and patients’ quality of life.

About this opportunity 

You will be part of a MDT supporting hemodialysis patients with different demographic background –gender, age, educational level, medical history and psychosocial status. 

As part of this opportunity, you will be offered both training to support your professional development, clinical and behavioral skills, and work with patients to provide quality care and an enhanced patients experience. You will also be presented with multiple opportunities to contribute to the development of the Social Care function in different projects including research.

Your key roles and responsibilities

• Work within a MDT to ensure effective psychosocial support, health promotion, and lifestyle management
• Ensure implementation of a continuous, accurate and effective social care for all patients including screening, assessment, diagnosis, intervention/counselling, documentation, monitoring and evaluation
• Adopt international standards in patient satisfaction and quality of life practices to ensure enhanced patients’ lived experiences
• Adhere to Diaverum country and global policies and procedures and quality measures including medical KPIs, Joint Commission International (JCI) as well as all local regulatory requirements governing social care

You will be reporting to

The Clinic Medical Director and the Head of Social Care.

Skills

• Certified Social Worker by the Saudi Commission for Health Specialties (SCFHS)
• Bachelor Degree in Social Work, Master’s degree in Social Work is favorable
• Fresh Graduate, 1-2 years social care experience in a clinical setting or hospital is favorable
• Experience in clinical specialty is favorable (renal, diabetes, hypertension)
• Fluency in Arabic and basic English is required
• Computer operating experience and MS Office advanced skills are required

Hobbies, interests and other experiences

We appreciate your hobbies and interests, we have in the team volunteers, runners, writers, nature enthusiasts, and musicians.

We are happy to hear what you can bring to the social care team.

Education

Social Services