Head Nurse - Saudi Arabia

About Diaverum:

We are a purpose-driven organization – delivering life-enhancing renal care because everyone deserves a fulfilling life. Our standardized, world-class care delivery sets us apart. Diaverum provides life enhancing renal care to patients with Chronic Kidney Disease (CKD), enabling them to live fulfilling lives. We are one of the world’s leading providers of renal care and the largest service provider in the Middle East. Our core service is hemodialysis, but our expertise stretches far beyond this. We offer support and treatments ranging from preventive care, peritoneal dialysis and home care to the coordinated management of patients’ comorbidities and transplant services. At the heart of what we do is our highly standardized proprietary care delivery model, supported by a continuously evolving digital infrastructure.

For more details, please visit our website – Diaverum Saudi Arabia

About the Role:

Assumes a twenty-four hour responsibility for managing the human and material resources of the clinic in the best effective way in order to provide a proactive, safe and quality patient centered care in an environment which encourages staff to grow.

Key responsibilities:

Management of staff

Provides assistance to staff in accordance with the goals of the organizational

▪ Conducts timely performance evaluations for each staff member.
▪ Appoint suitable staff to all necessary clinic assignments.
▪ Counsels employees and advises Head of Cluster of appropriate actions.
▪ Makes staff schedule changes to adjust for patient acuity levels and adequate clinic coverage.
▪ Advises and informs staff about implementation of Clinical Policies and Procedures.
▪ Keeps the Head of Cluster and Clinic Manager informed of problems or personnel issues.
▪ Promotes open and participative communication among staff.
▪ Maintains a flexible schedule to be available to staff members.
▪ Provides a climate in which staff can readily participate in change or innovations.
▪ Plan and support the integration of new staff.
▪ Responsible for new Employee Orientation, probation period and renewal Evaluation.
▪ Evaluates together with clinic mentors and assistant Head Nurse all new medical staff after probation period.

Management of the Clinic

Controls and directs the clinic to encourage quality patient care and staff satisfaction

▪ Work as part of the Facility Management Team in accordance with policy.
▪ Develops safety, cleanliness, and security standards for the clinic, responsible for the clinic Infection control programs.
▪ Regularly evaluates and monitors the use and replacement of equipment and supplies, meaning responsible for:
▪ Supplies ordering.
▪ Stock control.
▪ Evaluation of new products.
▪ Training on new products.
▪ Promote Diaverum product strategy.
▪ Uses supplies and resources in a cost-effective manner.
▪ Maintenance of water plant, monitors and all other medical- as well as other equipment.

Management of Care

Coordinates and sets standards for the delivery of quality care

▪ Assists with the development of, and provides input for clinic specific standards.
▪ Ensures the utilization of quality assurance standards and protocols.
▪ Assigns patient care according to patient needs and staff capabilities and qualifications.
▪ Supervises and evaluates the quality of care through patient rounds and specific quality assurance projects.
▪ Serve as a member of the Quality Management Committee.
▪ Actively participate in the Quality Management Review meeting and follow-up.
▪ Reviews, approves and analyze incident reports.
▪ Involvement in clinic audits and in ISO certification and other quality certification processes.

Management and Communication

Interacts effectively with patients, family and staff to maintain standards of professional care to patients and families

▪ Demonstrates sensitivity to cultural and religious beliefs through a caring, respectful attitude, presentation and delivery.
▪ Demonstrates effective written and verbal communication skills using recognized medical terminology.
▪ Promotes positive working relationships within the team.
▪ Facilitate and support the integration of new patients.
▪ Ensure patients receive the appropriate information and that the Patient education programme is implemented.

Educational Responsibilities

Promotes professional growth and development of nursing staff

▪ Provides input to assist in identifying the learning needs of staff.
▪ Participates actively in the process to coordinate on-going professional development of staff.
▪ Responsible for the planning of continuous staff clinic education, the yearly in-service schedule.
▪ Assumes responsibility for own learning and development needs.
▪ Acts as role model for all staff.
▪ Ensure implementation and supervision of the d.academy Nurse Education program.

Qualifications:

Education

– Registered Nurse, Bachelor Degree in Nursing

Experience

– Minimum of 5 years’ experience in dialysis
– Minimum 2 years’ experience as Head Nurse Assistant
– Successfully passed a Hemodialysis Training Program
– Certified in BCLS and preferably in ACLS
– Certified and registered with the Saudi Commission for Health Specialties.

Skills

– Leadership and Management Skills, Communications Skills, Clinical expertise, Problem-Solving and Decision-making, Monitoring and Education, Administrative Skills, Emotional Intelligence and Resilience.

Languages

– Good communication skill preferably both in English and Arabic

IT Skills

– Computer Literate

This is a great opportunity to join a purpose-driven and growing healthcare organization that values competence, inspiration, and passion.

Join a global team where your contribution matters — and where every role supports the delivery of life-enhancing renal care.